“Fantastic Service, Great Product. Sunteca were really easy to work with, arrived on time, perfect installation, really polite and respectful, and tidied up before they left. Highly recommended!”

ANNA FRASER

What is the difference between blockout, translucent, and sunscreen fabrics?

Blockout fabrics are designed to stop most light. They’re a popular choice for bedrooms, nurseries, shift-workers, and media rooms.

Translucent fabrics soften daylight and reduce glare while still letting light in—often chosen for living areas where you want brightness with privacy.

Sunscreen fabrics (often used in roller blinds) are built to reduce heat and glare while preserving some daytime view. They’re commonly selected for spaces with strong sun exposure.

A consultant may recommend the best option based on window orientation, privacy needs, and whether you’re aiming for light control, temperature control, or both. 

View our range of Interior Blinds & Window Coverings

Can I see samples before I buy?

Yes. Sunteca offers a mobile showroom experience, bringing fabric and colour options to you so you may compare samples in your actual lighting and alongside your finishes (flooring, paint, furniture). This is especially helpful for sheers vs blockout, and for choosing outdoor fabrics that suit your façade and lifestyle.

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Are Veri Shades® actually a mix of curtains and blinds?

Veri Shades® are often described as “the best of both worlds” because they look like curtains while behaving more like a soft blind. The fabric vanes hang in folds and can be tilted to manage privacy and light, and they’re designed to be easily moved through—useful for high-traffic areas like sliding doors.

If you like the softness of curtains but want more control over privacy and light during the day, Veri Shades are often a good option.

Which window coverings are best for insulation and reducing energy bills?

Insulation depends on creating a barrier between the glass and the room air. Options that often perform well include:

• Honeycomb / cellular styles (often used for skylights and some window applications) because the cells trap air.

• Quality blockout curtains with a good track and return (reduces draughts around the sides).

• Shutters (timber/PVC/aluminium) which add a solid layer and may help reduce heat gain/loss.

• External shading (awnings, exterior screens) which stops heat before it reaches the glass.

The “best” solution depends on the window type, sun exposure, and whether your priority is summer heat, winter draughts, or both. 

View our Curtains & Track Systems

How long does the process take from quote to installation?

Timeframes vary by product type, fabric selection, and manufacturing schedules. In general, the process includes:

1. Consultation + selection (in-home with samples)

2. Professional measure (so final sizing is accurate)

3. Manufacturing (custom-made to your specs)

4. Installation (scheduled once goods arrive)

For an accurate lead time, Sunteca typically confirms timing at quoting/ordering. If you’re working to a deadline (settlement, renovations, events), mention it early so the schedule may be planned accordingly.

Do I need to measure my own windows for the quote?

No. Sunteca offers a free professional measure and quote service. This removes guesswork and helps avoid common measuring issues (recess depth, architraves, uneven reveals, obstructions, and safety clearances).

If you’d like a rough budget first, you may still share photos and approximate sizes—but final pricing is typically based on professional measuring.

Which areas of Sydney do you service?

Sunteca is Sydney-based and services the Sydney metro and surrounding areas. Common service areas include:

• Lower North Shore: Mosman and nearby suburbs

• Inner West: Balmain and surrounding suburbs

• Upper North Shore: Wahroonga and surrounding suburbs

• Eastern Suburbs, Sutherland Shire, and other Sydney metro areas (ask if you’re unsure)

If you’re outside the Sydney metro, it’s still worth asking—some projects may be possible depending on scope and scheduling. 

How long does installation usually take?

It depends on what’s being installed and the number of windows. As a guide:

• Single room (e.g., 1–3 windows): often completed in a visit

• Whole home: may be staged across a longer appointment

• Outdoor systems (awnings/external screens): timing varies depending on access, brackets, power needs, and finishing

Your installer typically confirms what to expect when booking the installation.

Do you offer motorisation for existing blinds or only new ones?

Motorisation is commonly added to new installations, and in some cases it may be possible to upgrade existing blinds—depending on the product type, condition, tube size, and access for power/battery solutions.

Sunteca works with Somfy motorisation (a well-known automation brand). If you’re considering automation, mention whether you want wall switch, remote control, or smart home integration so the right option is recommended

How do your awnings handle Sydney’s high winds and coastal salt air?

Outdoor products are selected and specified with local conditions in mind—especially for exposed sites and coastal areas. Key considerations typically include:

• System engineering: correct brackets, fixings, and mounting method

• Fabric selection: high-performance outdoor fabrics designed for UV and weather exposure

• Automation/sensors: some systems include wind/sun sensors to help protect the awning when conditions change

• Maintenance: periodic cleaning (especially near the coast) to reduce salt build-up

Sunteca supplies architectural-grade outdoor solutions and partners with leading brands used in demanding Australian conditions. 

Can I use my folding arm awning in the rain?

It depends on the awning design, pitch/angle, and how heavy the rain is. Some folding arm awnings may handle light rain if set with adequate fall, but pooling water can place stress on arms and fabric.

Practical guidance:

• Avoid using in heavy rain or storms

• Ensure correct pitch so water runs off

• Retract if wind increases or water starts to pool

• Ask about alternatives if wet-weather usability is essential (e.g., roof systems designed for more complete weather protection)

For site-specific advice, a measure-and-quote visit is the safest way to confirm suitability.

What is the warranty on Sunteca products?

Warranty varies by product and component (fabric, hardware, motors). Sunteca has been operating for 40+ years, and products are supplied through established manufacturers and partners. Warranty is typically on the product (labour is commonly excluded), with specifics provided in your quote/order documentation.

If you want warranty details up-front, request them during quoting—especially for motorisation, outdoor systems, and commercial installs.

Why do custom-made blinds and awnings cost more than off-the-shelf options?

Custom solutions are priced differently because they’re made to suit your exact windows and conditions. Cost usually reflects:

• Accurate professional measuring and specification

• Better fit and finish (tracks, returns, hardware quality)

• Higher-performance fabrics and systems (especially outdoors)

• Installation by trained installers

• Support if you need adjustments or future additions

If you’ve received multiple quotes, make sure you’re comparing the same fabric performance, hardware quality, and installation scope—not just the headline price.

What happens at the in-home consultation?

A typical consultation includes:

• Discussing your goals (privacy, glare, insulation, style)

• Reviewing sample fabrics/finishes in your lighting

• Recommending suitable systems for each window/door/skylight

• Explaining operation options (manual vs motorised)

• Confirming the next steps for measuring and quoting

If you have inspiration photos or a renovation schedule, keep them handy—it may speed up decisions.

Do you work with skylights (including Velux)?

Yes. Sunteca provides custom skylight blind solutions, including options designed for light control, glare reduction, and energy efficiency. Motorised skylight blinds are also available in suitable systems, which can be especially useful for hard-to-reach skylights. 

Can you match existing blinds or upgrade part of the home first?

Often, yes. Some customers start with bedrooms or key living spaces, then stage the rest of the home later. Matching may be possible depending on what’s already installed and whether the original range is still available.

Do you handle apartments and strata requirements?

Apartments and strata properties are common across Sydney. If your building has requirements (external appearance, colour restrictions, fixing methods), share them early. Sunteca may help select options that meet building expectations and provide relevant details for approvals where needed. 

Care depends on materials, but general guidance includes:

• Routine dusting/vacuuming (soft brush attachment) for indoor fabrics

• Gentle wiping for shutters and some blind types (avoid harsh chemicals)

• Outdoor cleaning in coastal areas to reduce salt build-up

• Following any supplier care instructions provided with your product

If you’re unsure, ask before cleaning—incorrect products may damage some finishes or coatings.

Still Have a Question?

If you couldn’t find the answer you need, Sunteca’s team may help. The quickest option is to reach out via the Contact Us page or book a call—especially if you’d like advice on the best product for your home, sun exposure, or outdoor conditions.

“Very prompt customer, extremely friendly staff – came in and got the task done with a smile. Highly recommend these guys :)”

JORJA WARNECKE